Resilience is about the ability to keep making decisions under pressure. Critical dependencies deserve attention before something fails.
One action to start with
Choose one plausible disruption. Identify the first operational impact, the person responsible for responding and the backup that needs to be tested.
What this can look like
A supplier outage can become a customer crisis if there is no alternative source or clear communication plan.
Illustrative example. This is a short application guide to chapter 26, not the full chapter.
Bring it into the business
Ask your team where they see this pattern. Agree one decision, one owner and a date to review what has changed. Start small enough to act on what you learn.
Use the leadership meeting pack ↗Want an outside perspective?
Make clear choices, translate them into priorities and build a regular rhythm for reviewing progress.
Read the full chapter
Chapter 26 starts on page 131 of The Questions You’re Not Asking.