Recruiting only after the pressure becomes unbearable narrows your choices. Capacity planning starts with the work and capabilities the business will need next.
One action to start with
Map the capabilities your next 12 months of plans require. Identify the largest gap and set a clear trigger for developing or recruiting that capability.
What this can look like
A new contract may look profitable until the business discovers that no one has time to recruit and train the people to deliver it.
Illustrative example. This is a short application guide to chapter 8, not the full chapter.
Bring it into the business
Ask your team where they see this pattern. Agree one decision, one owner and a date to review what has changed. Start small enough to act on what you learn.
Use the leadership meeting pack ↗Want an outside perspective?
Strengthen leadership habits, accountability and the conversations that help your team perform.
Read the full chapter
Chapter 8 starts on page 45 of The Questions You’re Not Asking.