Before making a task faster, ask whether it still needs to exist. Removing unnecessary work creates more capacity than improving it indefinitely.
One action to start with
Choose one repetitive task. First ask what happens if you stop it. If it is necessary, decide whether to simplify, automate or delegate it.
What this can look like
Automating an unused report makes waste more efficient. Checking who makes a decision from it may reveal that it can simply stop.
Illustrative example. This is a short application guide to chapter 16, not the full chapter.
Bring it into the business
Ask your team where they see this pattern. Agree one decision, one owner and a date to review what has changed. Start small enough to act on what you learn.
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Webinar and resourcesWhy leaders are drowning in work
Open the existing SHIFFT resource ↗
Want an outside perspective?
Work through the commercial priorities, owner dependence and recurring decisions that are holding the business back.
Read the full chapter
Chapter 16 starts on page 79 of The Questions You’re Not Asking.